3300 South Alpine Road
Rockford, IL 61109
815-874-9200
Fax 815-874-9292
questions@JETGearStore.com
About Us
S.M.S.A. began operations in May 1975 as a Sales Representative/Market Consultant Co. serving specialty
manufacturers and premium user clients. During the last (31) thirty one years, we have been privileged to
serve a number of manufacturing companies as their exclusive representative to the Premium/Specialty
Market.
Location
We are centrally located in Rockford, IL. Our primary fulfillment center incorporates 15,000 sq.ft. of offices
and warehousing space at 3300 S. Alpine Road, Rockford, IL. Our distribution center incorporates 56,000
sq.ft. of space for storage and distribution of bulk product. Located one block from our offices on Hydraulic
Road.
Questions
If you have any questions on your order or want to check inventory for rush orders, call SMSA at
1-800-835-7672 M-F between 8:00AM and 4:00 PM CST, or E-mail us at questions@JETGearStore.com
Phone Orders/Fax
We do not accept phone or faxed orders for JET Gear merchandise. Orders must be placed online to insure
you order is communicated accurately.
Credit Card Payments Only
We accept the following credit cards.
VISA
MasterCard
Discovery
American Express
Shipping & Handling
All orders are shipped via UPS. UPS does not deliver to P.O. boxes. Please allow 2-3 weeks for delivery.
Subject to availability.
Shipping outside continental US
AK, HI, Canada and Puerto Rico orders have an additional fee of $25.00 for packages under 10 lbs. Please
contact us for larger packages.
UPS Standard Rates 10 business days
Total Order:
$.00-$20.00.............$7.50
$20.01-$50.00.........$8.95
$50.01-$100.00.......$11.95
$100.01-$150.00.....$15.95
$150.01-$200.00.....$20.95
Over $200.01...........10% of total
Express and Overnight Service
All Express and Overnight orders must be received by 3:30 CST. For orders received after 3:30 we can not
guarantee rush services. Shipping rate quotes are for packages under 10 lbs. For larger packages, please
contact us at questions@JetGearStore.com for a rate quote.
UPS Express Rates 2 Business Days Packages less than 10 lbs.
Total Order:
$.00-$20.00.............$32.50
$20.01-$50.00.........$33.95
$50.01-$100.00.......$36.95
$100.01-$150.00.....$40.95
$150.01-$200.00.....$45.95
Over $200.01...........10% of total +$25.00
UPS Overnight Rates Next Business Day Packages less than 10 lbs.
Total Order:
$.00-$20.00.............$57.50
$20.01-$50.00.........$58.95
$50.01-$100.00.......$61.95
$100.01-$150.00.....$65.95
$150.01-$200.00.....$70.95
Over $200.01...........10% of total +$50.00
Sales Tax
Beginning July 1, 2008, we are required by law to collect Illinois sales tax of 8.25% for Illinois "ship to"
addresses. This will automatically be added on during the check out process.
Larger Sizes
All apparel that is XXL has an additional $2.00 per garment added to the price. All XXL has an additional
$3.00 per garment.
Exchanges
Exchanges are $5.00 per item plus freight. Authorization is required, please contact us at
questions@JetGearStore.com for details.
Refunds
Refunds will be in the form of store credit, please contact us at questions@JetGearStore.com for details.
Special Orders
Need Something Special? S.M.S.A. is a factory direct distributor of numerous name brand apparel, premiums
and ad specialties. If you are searching for a unique promotional item for your customers, corporate events,
open houses, or employees; please contact S.M.S.A. We are confident you will find the right product for your
specific needs.